What Our Customers Say

"Service Restoration Pros provides outstanding water damage restoration. They've handled multiple units at our beach resort with professionalism and speed. The documentation they produced for our insurance claim was exactly what the adjuster needed — no back and forth."

"They responded within an hour when our water heater flooded. Completely professional from start to finish. Rusty explained every step of the process and the insurance claim was handled directly — I barely had to do anything."

"Professional estimates and clear timeline. They communicated every step of the process. When I had questions about the drying logs two weeks later, Rusty called me back within the hour. That kind of follow-through is rare."

"Our condo at Shores of Panama had a significant water loss from a neighboring unit. SRP was on-site within 90 minutes and had containment set up before the adjuster even arrived. The thermal imaging report they produced was more detailed than anything I'd seen from a restoration company."

"Used SRP for a major mold remediation in a property we manage in Lynn Haven. They were licensed, professional, and the post-remediation clearance testing passed on the first try. That doesn't happen with every company."

"Burst pipe at 2 AM. Called SRP and Rusty answered personally. Equipment was rolling within the hour. By morning the moisture mapping was complete and I had documentation ready for my insurance call that same day. Unbelievable response."

"SRP handled an emergency at our commercial property in Panama City. Quick response, professional crew, and zero drama with the insurance carrier. The Xactimate documentation was exactly what Citizens needed and the claim settled fast."

"I manage over 30 vacation rental units on 30A. After a dishwasher line failure at one of my WaterColor properties, SRP was on-site from Panama City in under 90 minutes. They coordinated around my rental calendar and had the unit back online before the next guest arrived."

"We had mold discovered during a home inspection right before closing. SRP came out same day, scoped the remediation, and had a licensed report ready in 48 hours. Saved our closing. I can't recommend them enough."